Hi, I'm

Nikhil Pagote

>

17+ years building & operating production infrastructure at scale

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Impact & Metrics

Measurable Outcomes

Real results delivered through SRE practices, cloud automation, and platform engineering.

17+ Years of Experience Building & operating production infrastructure at scale
20% Downtime Reduction Through SRE practices, structured incident response & postmortems
50+ AWS Resources via IaC EC2, EKS, RDS, Lambda & more — all Terraform-managed
15% Team Productivity Gain Through mentoring, DevOps tooling & CI/CD automation
About Me

Who I Am

AWS Cloud Platform Engineer and DevOps specialist with over 17 years of experience designing, automating, and operating production infrastructure at scale. Currently building AWS-native infrastructure using Terraform, Kubernetes (EKS), and Python-driven automation — delivering CI/CD pipelines, containerised workloads, infrastructure-as-code, and full-stack observability for SaaS platforms.

Proven track record of leading cloud migrations, establishing SRE best practices, and mentoring engineering teams. Experienced across a broad range of industries including financial services, networking, IT services, and enterprise SaaS.

Passionate about automation-first thinking, clean infrastructure design, and building systems that are not just functional, but resilient, observable, and easy to operate.

17+ Years Experience
8+ Companies
10+ Certifications
50+ AWS Resources Managed
Expertise

Technical Skills

AWS Cloud Platform

EC2EKSLambda S3RDSECR VPCIAMCloudWatch CodePipelineCloudFormationCDK Route 53Secrets ManagerKMS AWS Service Catalog WAFELBALB Step FunctionsEventBridge

Infrastructure as Code

TerraformOpenTofu TerragruntCloudFormation AWS CDKAnsible PackerBoto3 ChefSaltStackPulumi

Automation

Python 3Boto3FastAPI FlaskStreamlitREST APIs LangGraphCrewAI PandasNumPy Bash/ShellRust

CI/CD Pipelines

GitHub ActionsJenkins Bitbucket PipelinesAWS CodePipeline GitLab CIGitDORA Metrics Groovy (Jenkinsfile)

Kubernetes & Containers

Kubernetes (CKA)Amazon EKS Helm ChartsDocker ECRService Mesh IstioArgoCD GPU Workloads PodmanBuildahDocker Compose

Observability & SRE

PrometheusGrafana DynatraceCloudWatch SLO/SLA TrackingIncident Response OpenTelemetryElasticsearch Jaeger

Databases

PostgreSQLMySQLMongoDB Amazon RDS PineconeChromaDB InfluxDBRedisetcd

Systems Foundation

Linux/UnixIBM AIX PowerVMPowerHA SAN/StoragePerformance Tuning HPC ClustersSlurmPBS CUDADCGM IBM Spectrum Scale (GPFS)Lustre FS njmon
What I Build

Delivery Pipelines

Pipelines are not just for apps — the same principles apply across infrastructure, models, and data.

Cloud Platform & App Delivery
Source
Git
Build & Test
Passed
Containerise
ECR
IaC Deploy
Running
Observe
Waiting
GitHub ActionsJenkinsTerraformEKSGrafana
ML Training & Inference
Data Prep
Ready
Train (GPU)
CUDA
Evaluate
MLflow
Serve
vLLM
MLOps
Waiting
PyTorchCUDAvLLMTritonRay
50+ AWS Resources via IaC
5+ Pipeline Platforms
20% Downtime Reduction
15% Team Productivity Gain
Career

Work Experience

Redwood Software

SaaS Cloud Engineer

May 2024 – Present Burnham, Slough, UK
  • Designed end-to-end CI/CD pipelines using Bitbucket Pipelines and AWS CodePipeline, automating multi-environment deployment workflows and reducing release cycle time.
  • Automated AWS infrastructure provisioning using Terraform (modular, multi-environment) and Python/Boto3, managing 50+ resources including EC2, EKS, S3, RDS, and Lambda with version-controlled IaC.
  • Built full-stack observability with Prometheus and Grafana — dashboards for latency, error rates, and capacity planning; deployed containerised apps on EKS with Helm charts.
Santander UK plc

IT Systems Manager — Digital Transformation

Oct 2022 – Mar 2024 Milton Keynes, UK
  • Led CI/CD pipeline implementation with DORA metrics using GitHub Actions, reducing feedback time and establishing engineering productivity baselines.
  • Orchestrated migration of on-premises infrastructure to AWS — containerised legacy workloads onto EKS, redesigned pipelines with Terraform, achieving measurable reduction in operational costs.
  • Led and mentored a team of engineers implementing SRE best practices, achieving 20% reduction in service downtime and 15% increase in team productivity.
Cisco

DevOps Architect / SRE

May 2021 – Oct 2022 Feltham, UK
  • Promoted SRE best practices across the organisation, reducing system downtime by 20% through structured incident response and blameless postmortems.
  • Assessed and modernised legacy technical debt — migrated Perl automation to Python, aligned with Cisco security compliance, introduced DevOps innovation patterns.
Cognizant Technology Solutions

Associate Operations Manager

Feb 2015 – May 2021 London, UK
  • Managed end-to-end IT service delivery for enterprise clients — data centre operations, AWS cloud migrations, DevOps automation, and presales engagements.
  • Built and managed CI/CD pipelines using Jenkins, Docker, Git, and Puppet with Python/Bash automation scripts; implemented Terraform IaC across multiple client engagements.
Atos

System Analyst — AIX/PowerVM Engineer

Feb 2013 – Feb 2015 Pune, India
  • Administered IBM Power7/8 systems running AIX with PowerVM LPAR virtualisation; configured GPFS parallel filesystems and managed PowerHA high-availability clustering with SAN fabric.
Infosys Technologies Ltd

Senior System Engineer

Mar 2011 – Feb 2013 Pune, India
  • Advanced AIX/PowerVM/Linux administration across enterprise Power estates. Awarded RCL Crown Award for Excellence — recognised as most valuable team member.
Mphasis

Senior Infrastructure Engineer

Mar 2009 – Jan 2011 Pune, India
  • Managed AIX server fleet: installation, configuration, performance tuning, security hardening, and system upgrades across production environments.
Credentials

Certifications

Featured

Certified Kubernetes Administrator

Cloud Native Computing Foundation (CNCF)
Featured

AWS Certified SysOps Administrator – Associate

Amazon Web Services

ITIL V3 Foundation Certificate

IT Service Management

Certified Jenkins Engineer

CloudBees / Jenkins

Docker Essentials: A Developer Introduction

IBM / Docker

Certified Agile Scrum Master (CASM)

Scrum Alliance

Certified DevOps Practitioner

DevOps Institute

PCEP – Entry-Level Python Programmer

Python Institute

IBM Certified System Administrator – AIX

IBM

RHCSA – Red Hat Certified System Administrator

Red Hat

IBM Certified Specialist – HACMP

IBM

Machine Learning with Python – Level 1

IBM

Python for Data Science

IBM

Python Essentials for MLOps

Duke University / Coursera
Social Proof

What People Say

“

I have seen Nikhil as the utmost proactive DevOps Architect and forward thinker. Many times he has been a great technical consultant for me as a reference point. He is really a premium asset for the team.

NN
Nikhel Nakhasi
Chapter Section Lead, Cloud & DevOps · Roche
“

Nikhil is a Great Guy, wonderful person to work with. He can be a Gem in any Organisation.

MM
Manish Meshram
Solution Architect, Digital Transformation · Crave InfoTech
“

Tech savvy, self-motivated professional with a strong drive to deliver results.

RD
Rajib Dam Chowdhury
Delivery Manager · ITC Infotech
Reach Out

Let's Connect

Open to new opportunities in Cloud Platform Engineering, DevOps/SRE, and Platform Engineering roles. Whether you have a role in mind or just want to talk infrastructure, I'd love to hear from you.